Customers are responsible for the cost of returning item(s), and for your parcel until it arrives at Banana Industries.
We have a 30 day returns policy from the receipt of your parcel, for an exchange or refund. Worn or used products will not be accepted unless faulty.
With all returns, please include a completed returns form (including order number and Name). This can be found with your order confirmation email.
Please wrap items appropriately for transit to avoid damage to goods or boxes. Please do not stick labels or tape directly to the product's packaging, as if tampered with in any way, we can no longer accept the return.
Please allow 3-5 working days once the goods have reached us, to give us time to process your returns. Any returns received after 30 days, can no longer be processed.
All refunds will be credited back to the original method of payment used to place the order. Credit/debit card transactions can take 3-5 working days to show up on your bank statement.
Please ensure your account details are current and up-to-date, as we may need to contact you regarding your return via email or telephone.
You can download the RETURNS FORM HERE:
Please return items to:
Banana Industries Returns
61 Blacksmith Lane
Tel: (0044) 114 327 0672
Mon - Fri: 9am – 5pm
Sat/Sun/Bank Holidays - Closed
Shipping & Handling - Customers are accountable for return shipping charges. We suggest a recorded or signed for delivery service so the parcel is insured and can be tracked. Goods are the customer’s responsibility until they arrive at our depot.
Like we Said - We "Keeping it real"
We "Keep It Green"
Reduce, Reuse, Recycle!
We try our best to preserve the environment, keeping it clean for the generations to come.
We make sure all our textiles are sourced from suppliers and manufactures that meet our ethical and environmental standards.
All our machinery is Energy Starr Rated, making sure we reduce are imprint as much as possible,
(and running on 100% RENEWABLE Electricity from UK Wind and Solar farms)
We use Eco-Sol Gel Max Inks, free from PVC or any other harmful elements. These inks are made from natural pigments and completely biodegradable, leaving no trace to the environment.
All our products are shipped with PET recycled packaging. We also recycle our business waste such as plastics and paper.
We Print 2 Order
All our print work is done in house, by us, by hand and with a lot of love and care.
We do not believe in economies of scale, placing large orders and holding thousands of products in a warehouse that might never be sold, we feel like it would be a waist .
Over consuming our natural resources to make more profit just fuels the spiral of humankinds destruction of the planet.
We believe in Mass Customisation, with no major stock holding. Each order is sent to production once purchased by our customer.
So keep in mind when you place an order there is a lot of work that goes behind it , and it's all done in house , we do not outsource anything cause this way we can insure our values and standards are met.
"Keeping It Real"
We feel at home in the wild nature. In the mud, rain, sun and snow.
A real passion for adventure, traveling to different places all over the globe.
Experiencing different cultures and meeting new people everywhere we go.
With a constant urge to push ourselves in numerous outdoors sports and activities along the road.
This is what we are really about. It is these experiences that push our imagination, styles and inspirations for our clothing line and future products to come.
We hope you are able to see we are just a group of friends trying to have fun, we try and share that to the world through our brands and products.
Image with text link
WE ARE WORKING ON IT
We get loads of customers who reffer to our T-shirts as "the best T-Shirt I have ever owned". Why? Cause we use a new technique called Sublimation, which leaves a "no feel print" making it super light and breathable unlike other methods
So...we are working on providing custom printed T-Shirts, Hoodies and Sweatshirts dirrectly online. So if you got a small crew or want to start a little brand , or even just raise a bit of money for a project we will provide you with the same quality stuff we sell as part of our brands .
Why we doing this? Well lets just say for a couple years we struggled to find manufactures that would meet our quality, ethos and business approach. This lead us to say "fuck it" and we took things into our hands . So now we feel like we can help other people like us
Peace , Banana Boyz
Stephen Robert Sayles
Dealt with these guys a few times, always a pleasure , amazing products and excellent quality and service all round , 💯% ✌️
Great communication! Ordered a shirt and super impressed with the guys!
Great website. Unbelievable communication & help. Top quality product 50/01 t-shirt. Definitely recommend & be using Banana Industries again in the near future.
Thanks again peeps
Sick products, sick people, look no further. Banana industries
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